Pricing that scales with you
- All processing features are included in every plan
- The higher the plan, the lower the cost per GB
- Custom plans with multiple tiers are available
- Control overage with monthly spending limits
-
CommunityFree
- 5 GB every month
- Unlimited input files
-
200
prio job slots/region
- 1 seat
-
0.5 GB file size limit
-
Bronze support
- No overage GBs
-
Media is watermarked
-
Hobbyist NEW$9/mo
- 5 GB every month
- Unlimited input files
- 200 prio job slots/region
- 1 seat
- 0.5 GB file size limit
- Bronze support
- No overage GBs
-
Startup$69/mo
- 40 GB every month
- Unlimited input files
- 1000 prio job slots/region
- 3 seats
- 5 GB file size limit
- Bronze support
- $1.80 per overage GB
-
Small Business$139/mo
- 100 GB every month
- Unlimited input files
- 2500 prio job slots/region
- 5 seats
- 10 GB file size limit
- Bronze support
- $1.50 per overage GB
-
Medium Business$349/mo
- 300 GB every month
- Unlimited input files
- 6000 prio job slots/region
- 10 seats
- 20 GB file size limit
-
Gold support
- $1.20 per overage GB
Your Custom plan
We can craft a plan thatʼs perfectly suited to your needs:
- Any amount of included gigabytes / priority job slots
- Multiple pricing tiers for maximum discount
- Reduced transcoding queue times and faster file processing
- File sizes up to 200 GB
- Dedicated support for self-hosted Uppy & Tus
- Premium features like white labeling
- Custom Robot and feature development
- Custom support agreements available
How is usage calculated?
We sum input & output file size. So, transcoding an 800 MB video into a 200 MB one counts 1 GB. Some of our Robots are free or only count a fraction of the file sizes, though.
What are Prio job slots?
They determine how many jobs you can have processing concurrently. Subsequent jobs will be delayed until earlier jobs are finished.
Real human support. Without chatbots.
Our Support Plans are tailored to offer personalized, direct-from-developer assistance — timely and effective help exactly when you need it.
| Plan | Price | Support hours | Communication | |
|---|---|---|---|---|
|
🥉 Bronze
Included in the Community, Hobbyist, Startup and Small Business plans
|
Free
|
Weekdays · 9–17 (CET)
Reply within 48h
|
|
Available for all users
|
|
🥈 Silver
|
3% of invoice
Min $29/mo
|
Weekdays · 9–17 (CET)
Reply within 24h
|
|
Select |
|
🥇 Gold
Included in the Medium Business Plan
|
3–10% of invoice
Min $100/mo
Show details |
7 days a week · 9–17 (CET)
Reply within 24h
1h implementation help included
|
|
Select |
|
💎 Diamond
|
3–7% of invoice
Min $500/mo
Show details |
24/7
Reply within 24h
8h implementation help included
|
|
Select |
| Plan | Price | Included support | Support hours | Communication | |
|---|---|---|---|---|---|
|
🥉 Bronze
Guidance only
Up to 2 releases back
|
$1,379/mo
+$120 fee per instance
No core dev support beyond plan
|
10h per month
1h core developer assistance included
1 support user
|
Weekdays · 9–17 (CET)
Reply within 8h
P1 target incident resolve within 48h
|
Select | |
|
🥈 Silver
Guidance & Code reviews
Up to 5 releases back
|
$2,499/mo
+$99 fee per instance
$199/h for core dev support beyond plan
|
20h per month
6h core developer assistance included
3 support users
|
Weekdays · 7–23 (CET)
Reply within 4h
P1 target incident resolve within 24h
|
Select | |
|
🥇 Gold
Guidance, Code reviews, Operational assistance & Instance monitoring
Up to 10 releases back
|
$4,999/mo
+$99 fee per instance
$199/h for core dev support beyond plan
|
50h per month
12h core developer assistance included
10 support users
|
24/7
Reply within 15m
P1 target incident resolve within 4h
|
Select |
Learn more on the Open Source Support page.
Using Transloadit saves development and maintenance. Being able to focus on our product instead of reinventing the wheel cannot be understated.
Matt Sumner
Developer
Developer
