Pricing that scales with you
- All processing features are included in every plan
- The higher the plan, the lower the cost per GB
- Custom plans with multiple tiers are available
- Control overage with monthly spending limits
-
CommunityFree
- 5 GB every month
-
200
prio job slots/region
- 1 seat
-
0.5 GB file size limit
-
Bronze support
- No overage GBs
-
Media is watermarked
-
Hobbyist NEW$9/mo
- 5 GB every month
- 200 prio job slots/region
- 1 seat
- 0.5 GB file size limit
- Bronze support
- No overage GBs
-
Startup$69/mo
- 40 GB every month
- 1000 prio job slots/region
- 3 seats
- 5 GB file size limit
- Bronze support
- $1.80 per overage GB
-
Small Business$139/mo
- 100 GB every month
- 2500 prio job slots/region
- 5 seats
- 10 GB file size limit
- Bronze support
- $1.50 per overage GB
-
Medium Business$349/mo
- 300 GB every month
- 6000 prio job slots/region
- 10 seats
- 20 GB file size limit
-
Gold support
- $1.20 per overage GB
Your Custom plan
- Any amount of included gigabytes / priority job slots
- Multiple pricing tiers for maximum discount
- Reduced transcoding queue times and faster file processing
- File sizes up to 200 GB
- Dedicated support for self-hosted Uppy & Tus
- Premium features like white labeling
- Custom Robot and feature development
- Custom support agreements available
What do I get for 1 GB?
We sum input & output file size. So, transcoding an 800 MB video into a 200 MB one counts 1 GB. Some of our Robots are free or only count a fraction of the file sizes, though.
View calculation examples
What are Prio job slots?
They determine how many jobs you can have waiting in the Live Queue before subsequent jobs will be pushed into the slower Batch Queue. Each plan includes slots that allow priority traffic. A plan with 200 slots gives 200 in each of the three regions that Transloadit operates in.
Real human support. Without chatbots.
Every project has unique needs, especially when it comes to support and compliance. Thatʼs why our Support Plans are tailored to offer personalized, direct-from-developer assistance — timely and effective help exactly when you need it.
Choose the Support Plan that works best for you
| Plan | Price | Support hours | Communication | |
|---|---|---|---|---|
|
🥉 Bronze
Included in the Community, Hobbyist, Startup and Small Business plans
|
Free
|
Weekdays · 9–17 (CET)
Reply within 48h
|
|
Available for all users
|
|
🥈 Silver
|
3% of invoice
Min $29/mo
|
Weekdays · 9–17 (CET)
Reply within 24h
|
|
Select |
|
🥇 Gold
Included in the Medium Business Plan
|
3–10% of invoice
Min $100/mo
Show details |
7 days a week · 9–17 (CET)
Reply within 24h
1h implementation help included
|
|
Select |
|
💎 Diamond
|
3–7% of invoice
Min $500/mo
Show details |
24/7
Reply within 24h
8h implementation help included
|
|
Select |
Commercial support for self-hosted Uppy and Tus
| Plan | Price | Included support | Support hours | Communication | |
|---|---|---|---|---|---|
|
🥉 Bronze
Guidance only
Up to 2 releases back
|
$1,379/mo
+$120 fee per instance
No core dev support beyond plan
|
10h per month
1h core developer assistance included
1 support user
|
Weekdays · 9–17 (CET)
Reply within 8h
P1 target incident resolve within 48h
|
Select | |
|
🥈 Silver
Guidance & Code reviews
Up to 5 releases back
|
$2,499/mo
+$99 fee per instance
$199/h for core dev support beyond plan
|
20h per month
6h core developer assistance included
3 support users
|
Weekdays · 7–23 (CET)
Reply within 4h
P1 target incident resolve within 24h
|
Select | |
|
🥇 Gold
Guidance, Code reviews, Operational assistance & Instance monitoring
Up to 10 releases back
|
$4,999/mo
+$99 fee per instance
$199/h for core dev support beyond plan
|
50h per month
12h core developer assistance included
10 support users
|
24/7
Reply within 15m
P1 target incident resolve within 4h
|
Select |
Learn more on the Open Source Support page.
Using Transloadit saves development and maintenance. Being able to focus on our product instead of reinventing the wheel cannot be understated.
Developer
Frequently asked questions
- Will there be any surprises after I sign up?
-
No!
- You can change or cancel your plan at any time.
- There are no hidden costs. What you see is what you get.
- Weʼll notify you via email when youʼve reached 80% of your plan usage.
- You can set monthly monetary spending limits.
- You are billed monthly and there is proration for the first month.
- We have been in business for 15 years and we’re not going anywhere.
- Are there any discounts?
-
Yes! Certain features are lighter on our infrastructure and we can offer them at large discounts, or even for free:
- File filtering costs 1% of file sizes
- Meta data extraction costs 1% of file sizes
- Uploading, importing and storing files costs only 10% of file sizes
- Encoding, looping or merging audio files as well as concatenating audio/video costs only 25% of file sizes
- Extracting thumbnails from videos costs only 10% of file sizes
We have more discounts for other features, too. They will be advertised in the respective parts of the documentation.
Students and teachers can use Transloadit for free through our GitHub partnership.
Open source projects and nonprofits can use Transloadit for free by placing a "powered by Transloadit" link on their website. Reach out.
- Is the data volume reset monthly?
-
Yes. The data limit is reset to the amount of GB included in your plan at the beginning of each month.
- Do you offer custom payment plans?
-
Yes!
You don’t need to be an enterprise to benefit from our Enterprise plan. It has perks for businesses of any size. If you’re committed to a significant monthly usage and you want to get the most out of Transloadit, we’re happy to customize a payment plan for you. Get in touch ›
- What happens if my plan limit is reached?
-
If you did not explicitly set a billing limit in your account, you will just be charged overage. That means you will pay a slightly higher dollar per gigabyte price than your plan includes. You will also receive warnings by email, which will allow you to upgrade to more cost effective plans when that is possible.
For instance, our Startup plan comes at $69 per month with 40 GB included and $1.80 per additional GB. If you used up 40.8 GB, you would pay $69 + 0.8 × $1.80 = $70.44.
- Can I use the Community plan for more than one month?
-
Absolutely! The Community Plan’s included 5GB replenish every month and are free forever.
- Why are there Transloadit watermarks on my files?
-
As of May 24th 2024, we enabled Transloadit watermarks on files for free-tier plans. The Transloadit service remains free to use, however to remove the watermarks from your Assemblies, it's now necessary to upgrade to a paid plan. You can find a selection of our pricing plans here, or get in touch with our best-in-class support team if you need something more custom.
This change allows us to enable every Robot for the community plan, meaning all of our functionality is now available for free.
- Why don’t you charge by the minute?
-
Charging by the byte allows us to support any kind of conversion with a single $/GB metric.
Transloadit handles many types of files. Not all of those have a duration (documents, zip files, images, web pages) and the ones that do (audio & video) are not all created equal. If we charged by the minute, we would need separate rates for low-res vs. 4K. That’s already getting quite complex and it would only get worse when new formats come out — 32K anyone?
We do offer discounts when we can in order to pass on savings. For instance, because 🤖/video/thumbs is very lightweight, it only counts every tenth byte flowing through.
- Which payment plan do you recommend?
-
Generally speaking, the more you can commit to using Transloadit, the more affordable it becomes. We recommend to start with the free-forever Community plan, and level up when the time is right. We’ll contact you when more cost-effective plan upgrades are in sight. You can change payment plans at any time. If your business demands more performance, encoding features or commercial support, choose the Startup plan. If you already know you can commit to 1TB a month or more, reach out for an Custom plan.