FAQ

Here are our answers to Frequently Asked Questions. Didn't find the answer you were looking for? Ask a human.

An end-user reported a CONNECTION_ERROR, what's that about?
Are the UUIDs that Transloadit uses for files and Assembly IDs secure?
Are there any discounts?
Can I create an upload form that allows users to upload files of any type, and then process them based on their filetype?
Can I have my own upload progress bar?
Can I whitelist Transloadit's IPs in my firewall?
Can you delete temporary files sooner?
Can you help me understand the pricing?
Do Templates have mandatory parameters?
Do you offer an audio or video player?
Do you offer custom plans?
How are my Amazon S3 credentials protected?
How can I filter which files the user is able to select for the upload?
How can I limit the output duration of my videos?
How can I limit the size of files uploaded by my users?
How can I test notifications in a dev environment?
How can I track uploads for a specific user?
How do I Set Up an Amazon S3 Bucket?
How do I enable multi-file upload?
How long do you keep temporary files around?
How would I validate that any image is actually from my correct user
MD5 is not a secure hashing algorithm, why are you using it?
My Assembly Step is not producing any result
What about hosting my files?
What do I get for 1 GB?
What do you mean by 'concurrent priority jobs'?
What formats and codecs does Transloadit support?
What happens if my plan limit is reached?
What if my users upload video files even though I only use image resizing?
What is a Template?
Which plan do you recommend?
Why am I seeing more GB charged than my input files?
Why not charge by the minute?
Will there be any surprises after I sign up?
Will there ever be an encoding queue?