On 4 June at 5:32pm CEST, we deployed a backward-compatibility-breaking change, even though we pledge to never 'just do' this and, for example, take extreme care in stack herding to ensure our customers' setups only change when they choose to opt in.
I was responsible for that decision and the reason for it was that I noticed that our
was not working as advertised. Instead, it mimicked the behavior of its
After some deliberation, I decided to go ahead with the change thinking the
crop resize strategy
was currently not used by anyone at all due to the limited set of use cases for its purpose: "Who
would want to crop images of unknown dimensions without supplying specific coordinates or
My reasoning was also supported by the fact that no one had ever noticed it was not implemented correctly for the past nine years.
What I failed to take into consideration is the obvious case where someone might intend to use
fillcrop, but accidentally configured
crop, hence relying on faulty behavior by our platform. It
is clear that I should have thought this through better so that I could have implemented it
differently and made more of an effort to notify our customers about the upcoming fix.
All this jeopardizes what we strive to be: a robust building block for business that can be blindly relied upon.
I should have been more careful in this regard and I apologize for my poor judgement. We will be sure to learn from this mistake and make certain that it doesn't happen again.
If you were accustomed to using
crop and are now noticing weird images, please switch to the
fillcrop strategy. Any affected images can be re-resized if you also exported the
If you need assistance in repairing bad images, please reach out to support.
While we will be able to repair most images, we do realize that we cannot make up for the potential headaches caused. Nonetheless, we are hoping to soften the pain a little, so please reach out if this happened to you and we will figure out suitable compensation.
Update June 8th we are reverting this change for the time being. New customers are still
discovering breakage due to this change. If you have already switched to
fillcrop you don't have
to do anything because that's the proper name for what you were trying to achieve. We'll just be
fillcrop again since it has few sane use cases on its own, and this is how the
system has been working for 9 years. We'll likely slowly deprecate
crop altogether (you'd still be
able to crop images if you supplied the
crop param, which is more advanced than the
Share your Transloadit project to earn $300
We love seeing how our community uses Transloadit. Tweet @transloadit to get your proposal approved, share what you’ve built in the form of a blog post or a tutorial on your website, and earn a $300 Gift certificate of your choice as well as a full year of the Startup Plan, at no cost after you publish.
Follow us on Twitter:Follow @transloadit
We're SO STOKED to announce the Transloadit Community Plan! 🎉🎉🎉 Unlimited uploading, importing and exporting, 5GB of encoding/month, and access to 50 different file conversion features for all.— 🤖 Transloadit (@transloadit) July 2, 2020
Best part? It's free. Forever. 🤑 Find out more https://t.co/zXWLi3Xa0G pic.twitter.com/DlY5xz1mPG