Questions & Answers
Here are our answers to Frequently Asked Questions. Didn't find the answer you were looking for? Ask a human.
Pricing 💰
- What do I get for 1 GB?
- Why am I seeing more GB charged than my input files?
- Why don’t you charge by the minute?
- Do you offer custom payment plans?
- Are there any discounts?
- Can I use the Community plan for more than one month?
- What happens if my plan limit is reached?
- Can you help me understand the pricing?
- Which payment plan do you recommend?
- Is the data volume reset monthly?
- Will there be any surprises after I sign up?
Terminology 📚
Security 🔒
Technical 💻
- What if my users upload video files even though I only use image resizing?
- What formats and codecs does Transloadit support?
- Is it possible to get a future Amazon S3 link immediately when I start uploading the file?
- Can Transloadit host my files?
- How does Transloadit store Assemblies?
- What's the maximum filesize?
- What to do if an Assembly Step hasn’t produced any results?
- Do Templates have mandatory parameters?
- How long do you keep temporary files around?
- Can you delete temporary files sooner?
How to 📘
- How do I limit an sFTP user to one directory?
- How can I limit the output duration of my videos?
- Can I have my own upload progress bar?
- Can I create an upload form that allows users to upload files of any type, and then process them based on their filetype?
- How can I filter which files the user is able to select for the upload?
- How can I limit the size of files uploaded by my users?
- How do I enable multi-file upload?
- How can I test notifications in a dev environment?
- How can I track uploads for a specific user?